GoFitVegan gladly accepts exchanges of unworn / unwashed items within 30 days of receipt of your order. Please send your unworn / unwashed items to us at:
GoFitVegan Exchanges 4913 Liverpool Ln Raleigh, NCv27604
Include a note (or, ideally, write on the packing slip and include that) with the following information:
- The order number, or the name and email address of the purchaser.
- The item(s) and size(s) you want in exchange. If you're exchanging for a t-shirt, remember to include if you would like a men's, women's, junior's, or kid's t-shirt. Available sizes include:
-Men's T-Shirts: Small through XL
-Women's T-Shirts: Small through XL
-Juniors T-Shirts: Small through Large
-Kids T-Shirts: XS through XL
-Women's Tank Tops: Small through XL
-Hoodies: Small through XL
Note: Items are considered a direct exchange (shirt for shirt), regardless of how much you paid or the current list price. However, additional charges may apply if you are exchanging for a different product and / or a 2XL or 3XL.
- The address you would like your new shirts shipped to.
- Customer pays return shipping on exchanges. We recommend using the US Postal Service, but you can ship it via any major carrier.
Quality and customer satisfaction are our highest priorities.
If we ship you the incorrect item or you receive a shirt with a manufacturing defect, please contact us at email@example.com with your order number and the specifics on what the problem is. We will work with you to fix the issue as quickly as possible. This is typically done at no cost to the customer, since it is our mistake!
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